Returns & Exchanges
At Haverhill, we want you to be completely satisfied with your purchase. If your fashion pieces aren't a perfect fit, we offer easy returns and exchanges within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked and secure.
- 3.Package Your Items
Place the unworn items in their original Haverhill packaging and securely seal the box with the new shipping label attached to the outside.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.